More than 46 million passengers travelled through IAH in Houston in 2023, including at least 10 million international passengers - making this among the USA's top 10 busiest international airports. We were appointed by the Houston Airport System (HAS) to deliver executive programme management services to support the airport’s redevelopment and to expand its international facilities.
KEY INFORMATION
Location: Texas, United States
Date started: 2015
Completion date: 2024
Client type: infrastructure
Main capabilities: controls and performance, cost and commercial management, procurement and supply chain, programme advisory, project management
Realising the vision
The IAH Terminal Redevelopment Program (ITRP) includes refurbishing the existing Terminal D and demolishing the Terminal D/E parking garage. The refurbishment will create a state-of-the-art international terminal central processing hub comprising of ticketing counters, security checkpoint lanes and baggage claim area.
The terminal’s new design incorporates the latest self-bag drop and boarding gate technologies. The International Terminal Complex will support IAH international flight operations for more than a dozen airlines. Additional gates will accommodate continued international airline growth and larger widebody aircraft, as well as significantly improve the overall passenger experience.
As part of their innovative passenger experience, the airport’s new Terminal D-West Pier, a 160,000-square-foot expansion of the existing Terminal D, opened in late 2024. It includes a copper-coloured ceiling inspired by Houston's live oak trees and a 380-foot LED wall, bringing Terminal D's total footprint to nearly 500,000 square feet.
This expansion embodies Houston's local culture and communities, and fosters economic growth for their surrounding neighbourhoods, driving growth across the region.
Transforming a terminal
We provided executive programme management services to the project as an extension of the HAS executive team, including programme level leadership for all phases of the programme lifecycle, from development through to design and construction.
The ITRP is the most significant expansion project ever undertaken by HAS and is playing a major role in supporting the growth and development of the fourth largest city in the US.
Sustainability and improved user experience
The project supports sustainability targets set by HAS and has involved construction that follows the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) silver-rating specifications. Environmentally sustainable materials have been used throughout the build and fit-out, including the recycling of significant amounts of the demolished parking structure and concourse.
The terminal’s redevelopment will significantly improve customer experience and on completion will support flight operations for more than 12 international airlines.
